Tech Center Staff

Job Responsibilities

Technical Support

• Conduct customer trial include new development or improvement product
• Check and verify the customer complaints regarding quality issue
• Identify market acceptance of the product include the competitiveness compared to competitors
• Responsible for certain aspects of development of new or improvement product through customer trial, preparation and monitoring

Operation Execution

• Provide advice on grade selection and processing to customers
• Provide assistance on processing of finish product for customers
• Prepare investigation and validation on products complaints
• Identify customer requirements include recommendation of new development or improvement products
• Verify and monitor the product sample include delivery status and test result

Technical Assistance

• Work closely with sales team and QM team include customer requirement
• Align with sales team, QM team and Auto-warehouse team on allocation and complaints
• Assist in solution of product property problem to QM and PP team
• Develop technical expertise in specific market segmentation

Job Requirement

• Min. Bachelor degree (S1) in Chemistry, Material Science & Chemical Engineering from reputable university
• Fresh graduate with max. 2 years of working experience in petrochemical/plastic Industry in Tech Service/Product Development/Quality Control would be advantages
• Has knowledge, skill, & experience in Plastic technology is preferred
• Smart, confidence, and able to convey positive image of the company
• Persuasive, has good negotiation & excellent presentation skill, strong analytical thinking, and problem solving.
• Good communication in English & Bahasa (written and spoken).
• Willing to learn & work hard independently as well as in a team.
• Has no color blind.
• Willing to be placed in Merak – Banten.